Open a part, then hover a box for detail or a button to see it working.
The result Peter records: retention improved, and the constant re-hiring stopped.
The workshops themselves, built through the 10-step process: the thing every presenter has to deliver the same way.
Remote modulesThe content and the method taught remotely, so training never waits for a place in a school.
Shadow daysDays alongside an experienced presenter, watching real sessions in real schools.
DemonstrateThe experienced presenter runs it while the new one watches.
DuplicateThe new presenter runs it while the experienced one watches.
DelegateThe new presenter runs it alone, once signed off.
ReadyA presenter who has seen the session, run it under observation and passed.
Competency frameworkWhat a good session looks like, written down, so every assessor judges the same things.
ObservedAn assessor watches a real delivery.
Signed off?Pass, and deliver alone. Nobody delivered alone before passing.
28 signed off28 facilitators through the framework.
measuredDrop back a layerA presenter who does not pass drops back a layer: demonstrate again, then duplicate again.
Paired metricsMeasures set in pairs, so one cannot improve at the other's expense.
DashboardsEveryone sees their own numbers, and the team's.
Bonus pool£50 as the unit, with a streak target of 100 in a row.
A bonus after five completed visits, so a late drop-out costs the presenter something real.
Team identityLight internal competition and a team to belong to.
Self-employed staff behave like contractors unless you give them something to belong to.
Re-hiring stoppedRetention improved, and the constant re-hiring stopped.
statedPacingA session paced like a story, building to a climax about three quarters of the way through, then landed.
EnergyReading the room and lifting it, the part a video can never carry.
Every child inA game from a season running entertainment at a hotel in Spain, its rules changed so younger players in a mixed-age group lost nothing.
The same instinct later produced a question bank adapted by age.
To cameraWhen the schools shut, the same 28 retrained for camera delivery and live online sessions, a different craft with no room to read.
A standardA session that runs the same way whoever delivers it.
South-west LondonAn after-school science club.
LondonThe rest of London, with presenters trained to the same standard.
City by cityNew cities one at a time, each with its own signed-off presenters.
EnglandDelivery across England, and 1,800+ schools booked.
statedSell · Deliver · TrainEvery engagement has the same shape:
When a client gets the value they want, they're more inclined to do more.
Once they see what is possible, they bring their own ideas to the table, ready to be implemented.
Remote modulesThe content and the method taught remotely first, so a new presenter arrives at a school knowing the session.
Shadow daysDays alongside an experienced presenter in real schools, watching a session run before running one.
DuplicateDemonstrate, Duplicate, Delegate: the new presenter delivers while an experienced one watches.
Signed off?Observed against a competency framework. Nobody delivered alone before passing.
Dashboards + bonusPaired metrics on transparent dashboards, a bonus pool, and a team to belong to.
28 delivering28 facilitators, each signed off, delivering without Peter in the room.
measuredDrop back a layerIf growing pains appear, drop back a layer and demonstrate again.
The return path is the whole method, and the reason the gate is a sign-off by someone who watched the delivery.
10-step frameworkA 10-step framework Peter wrote for bringing presenting team members up to speed.